No Internet

The other night I called because our Internet was running slow after an upgrade to make it faster. As soon as we did a reset the Internet quit working. Long story short, we still don't have everything. They are supposed to come out today between - wait for it - 8 AM and 9 PM. So we are stuck here all day till they come. They were supposed to come Saturday and some bright person down there put in that we did not want the Saturday appointment. We have a temporary modem so we do have Internet for this moment but no phone still since it's VOIP. This sucks. No Internet for almost 24 hours. I was like, what'd I even do in the old days before the Internet?